News Story
Help make Romeo and Juliet happen!
We are on the lookout for Young Volunteers who can help us deliver an excellent customer experience for this exciting production that will keep audiences on their toes. It is ‘promenade’, so the audience will be both indoors and outdoors and moved from location to location, with audiences actively involved in the world of the play. They will also experience the whole production through headphones – bringing intimate moments, well-known speeches and complex action together with a unique sound and music score.
This opportunity has been created by our Wiltshire Creative Young Ambassadors! Please see below for the full performance schedule.
What We're Looking For
This opportunity will be suitable for you if these things apply to you:
- Aged 14-25 at the time of the production
- Keen to help with the running of next big production!
- Friendly and enjoy being with people.
- Interested in gaining experience in customer-facing roles
- A strong communicator
- Dedicated and enthusiastic
- Welcoming and Inclusive
This opportunity is ideal for anyone who is carrying out DofE, anyone undertaking an Arts Award or any leadership awards, and GCSE, A Level, BTEC, T Level and Pre or Post Graduate Art, Music, Production or Performing Arts students.
What Roles are there?
We have two types of Volunteer Steward Roles to choose from:
Meet & Greet Steward
- Based in the foyer of Salisbury Playhouse
- Providing a warm and friendly welcome to audience members
- Handing out and troubleshooting headphones
- Selling ice creams and programmes
Route Steward
- Stationed at a specified location on the show route
- Directing audience members as they move through the show
- Helping us to ensure the smooth running of show
Both roles will be part of a team of experienced volunteers, who will guide and support you.
What will a typical shift look like?
- Depending on your role, you will be asked to arrive at least 1.5 hours before the performance start time.
- You will be signed in and be given your uniform and equipment.
- You will attend a briefing with the Duty Manager and other volunteers to find out your role for the day and any information about the show
- The show will last 2.5 hours (including an interval).
- After the show, you will return your uniform and equipment and sign out.
What's in it for you?
- Work Experience in an arts organisation
- Developing a working relationship with artists and professionally skilled people
- CV and education application experience
- Skills training and development in customer service, active listening, handling enquiries, money handling, event management, and Front of House Operations.
- Opportunities to meet new people and make industry connections
- An opportunity to watch the production for free!
- Potential future opportunities with Wiltshire Creative
FAQs
Will I receive training?
Yes! To volunteer, you must attend a training session on Saturday 23rd May, 10am – 11am. On that date, you will meet the team, be shown the show route, receive basic Customer Service training, a Front of House orientation, and learn how to use equipment relevant to your role.
What do I need to bring with me to a shift?
Please wear dark coloured clothing, suitable for the weather, bring a refillable water bottle and any medication you may need.
Can I apply with a friend?
Yes! Friends will need to apply individually, but can indicate on the form who they would like be with on their shifts. We will try to accommodate this where possible.
What is FOH?
Front of House refers to the public areas of an arts building. At Salisbury Playhouse, this includes the Foyer areas such as the Café, Bar and Box Office.
Will I need to know the story of Romeo and Juliet or understand Shakespeare?
No! We will give you an overview of the story and train you on your position at your training session. You also have the opportunity to watch the dress rehearsal on Saturday 23rd May, 2pm, so you have a better understanding of the show ahead of your shifts.
Will I be performing?
You will not be performing as part of the production, but the roles are customer facing so you will be seen and need to interact with audience members.
Will I get paid?
This is a volunteer position, so there is no payment given.
What if I am only available for one performance?
Please indicate on the form that you are only available for one performance. We will prioritise those available for 2 first, and will contact you if there are remaining spaces available.
Who are the Young Ambassadors?
The Wiltshire Creative Young Ambassadors are a proactive group of young people who meet monthly to discuss and help shape our main artistic programme. They use their voice and passion in meetings to inspire, produce and create change.
Over the last year, the group have been focusing on Romeo and Juliet. The Ambassadors have been working closely with the staff, creatives and other agencies, first to help us develop a marketing approach, and then the customer experience – including creating this volunteer opportunity
How to apply
If you are interested in taking part in this opportunity, please complete the following short form by Sunday 12th April 2026. If you have any questions or would like to complete the form in another format (e.g paper, video, voice note) please email takepart@wiltshirecreative.co.uk.
Apply Now!
https://forms.office.com/e/WhWLnh5WgW
Full Performance Schedule
As a Young Volunteer Steward, you will be asked to commit to at least two shifts. Some performances take place during school and college hours – you will only be able to volunteer on these shifts if you are not in full time education or have gained permission from your school to volunteer as part of work experience.
- Saturday 23rd May 10am-11am (training session – MUST BE AVAILABLE)
- Saturday 23rd May, 2pm (dress rehearsal – to watch in the audience)
- Saturday 23rd May, 7pm
- Sunday 24th May, 5pm
- Monday 25th May, 7pm
- Tuesday 26th May, 7pm
- Thursday 28th May, 2pm
- Thursday 28th May, 7pm
- Friday 29th May, 7pm
- Saturday 30th May, 2pm
- Saturday 30th May, 7pm
- Sunday 31st May, 12pm
- Sunday 31st May, 5pm
- Monday 1st June, 12pm
- Monday 1st June, 5pm
- Wednesday 3rd June, 7pm
- Thursday 4th June, 2pm
- Thursday 4th June, 7pm
- Friday 5th June, 7pm
- Saturday 6th June, 2pm
- Saturday 6th June, 7pm
- Sunday 7th June, 12pm
- Sunday 7th June, 5pm
The Romeo and Juliet young volunteer steward role was created by Wiltshire Creative Young Ambassadors.
Our Young Ambassadors discuss and help shape the main artistic programme by making sure it is relevant and valuable to young people in the area. They have specifically created this role for local young people to combat the lack of opportunities available within the Creative Industries.
